*Tickets allow changes of dates, times and fares, subject to availability. If there are no seats available at the same fare, a higher fare will be offered, and the difference must be paid, provided that the ticket is valid (valid for one year from the date of purchase).
However, our tickets do not allow the separation of the initial passengers or vehicles into separate reservations (locators), they are considered as an indivisible whole, except in the case of refundable fares (Flexible or Oro). Therefore, if a member included in a locator is unable to travel, their seat will not be refunded and cannot be used for another journey. The same applies to vehicles; if your vehicle does not travel, it will not be refunded and that part of the ticket cannot be reused. Similarly, any change to the ticket will affect all passengers included in the same ticket locator.
** The trips in our Clase Oro VIP lounge include unlimitedly all the drinks and meals of your cross. The gastronomic offer includes menus and snacks for breakfast, lunch, or dinner according to your travel schedule. We also have a wide selection of meals adapted for celiacs, diabetics, or lactose intolerant, as well as vegan and ovo-lacto-vegetarian options. Requests for these special menus must be made up to 48 hours before the trip and can be requested during the purchase process, or by sending an email to reservas@fredolsen.es
*** Points will automatically appear on your Fred. Olsen Plus Card on the first day of the month following the completion of each journey.
**** The menu consists of: a main option (sandwich, pastries or similar), a drink (hot, soft drink, beer, water or juice), and a snack (fruit, chips or yogurt). It can be requested in cafeterias on board with a "Web Plus" sign. Shop discounts are applicable to all products except newspapers, magazines, snacks, and tobacco.
These conditions do not apply to the route between the Canary Islands and Huelva (Spanish Mainland)